In late August of this year, the new Public Safety Building opened in Christiansburg. The 50,000-square-foot facility, located in the former Montgomery County Courthouse, now houses the Montgomery County Sheriff’s Office and the emergency dispatch operators from Montgomery County, Towns of Blacksburg and Christiansburg, and Virginia Tech, and the Emergency Operations Center.
The call center, located on the top floor of the building, is approximately 2,500 square feet and houses the 36 dispatchers who respond to emergency calls from Blacksburg, Christiansburg, Montgomery County and Virginia Tech. The high-tech space is outfitted with computer stations for each dispatcher, multiple monitors, and a large flat screen TV. The space is also equipped with a full kitchen/break room and a bunk room to allow for breaks during each 12-hour shift.
Prior to the center opening, each emergency call placed in Montgomery County went to one of the four localities’ individual dispatch centers. Combining the resources under one roof eliminates the need for dispatchers to transfer calls between jurisdictions, saving seconds and therefore saving more lives. This unique regional collaboration is the only one of its kind in the state.